Yes, we take the security and privacy of your personal information very seriously. We use encryption and other security measures to protect your data and ensure a safe shopping experience.
Do you offer customer support?
Yes, we have a dedicated customer support team available to assist you with any questions or concerns you may have. You can contact us through the app or via email/phone during our operating hours.
In the event that an item you ordered is out of stock, our team will do their best to find a suitable replacement or issue a refund for the item. You will be notified of any changes to your order via the app.
Yes, you can track the status of your order in real-time through the Sylvan Serve app. You will receive notifications regarding the progress of your delivery, from order preparation to arrival at your doorstep.
Sylvan Serve accepts various payment methods, including credit/debit cards, mobile wallets, and sometimes cash on delivery. - - - You can choose your preferred payment method at checkout.
Yes, you can schedule your delivery for a specific date and time that is convenient for you. Simply select the desired delivery time slot during the checkout process.
Delivery fees vary depending on factors such as the size of your order, and the delivery time slot you choose. You can view the delivery fees at checkout before completing your order.
Yes, there is typically a minimum order requirement to qualify for delivery.
Simply download the app, create an account, browse through the available products, add them to your cart, choose a delivery time, and complete your order. Our team will then pick and pack your items and deliver them to you.
Sylvan Serve is a rapid shop delivery service offering food, beverages, and essentials delivered to your doorstep within 15 to 60 minutes, around the clock.
